Get to know your pump

Looking for pumping information? Find it here.

Whether you're looking for a product-specific user guide or just want to find answers to some of your questions using our FAQs, you're in the right place.


OneTouch® Ping™ Animas® 2020 Animas® IR 1250 Animas® IR 1200 Animas® IR1000

People are asking questions.

? “What type of battery can be used in my insulin pump?”
? “I just replaced the battery in my pump for the first time, and now it shows 0 U on the screen but I know I have insulin in my cartridge. Why?”
? “The word “Locked” is on my insulin pump screen. What does this mean?”
? “Can I go through the metal detector at the airport with my pump?”