Many of us have diabetes ourselves, or have family members that do. So we think hard and often about what we want and need most when it comes to getting the most out of life with diabetes. A common theme comes up again and again: performance.
It's a big, shiny word that's usually reserved for athletes, musicians and sports cars. But to us, the idea of performance is for everyone. It means that you're free and able to do your best every day, whatever it is that you set out to do.
Your Animas® 2020 insulin pump is one part of the performance equation. The other part is the people behind the pump. In other words, us. And we go above and beyond with our promise to make sure you have all the resources you need to perform at your best.
We give you coaches and specialists, so you can learn everything there is to know about living well with a pump.
We give you clinically trained advisors, available around the clock to help you with pumping issues.
We put you in touch with experienced pumpers who are most like you, so you can share experiences.
And we give you all of this to make your life with your pump as simple as it can be:
Our full attention when you have questions
There are three stages to pumping: deciding to become a pumper, making the transition to pumping, and finally—being a full-fledged pumper. Different questions come up at different times. We're here to answer them all, for as long as you need us.
Freedom from the task of insurance
Insurance claim processing is something we deal with every day. We're good at it. And we don't think you (or your doctor's office) should have to bother yourself with it. So you can count on us to handle pump-related insurance issues to get you started.
Pump training that's completely personalized
In addition to teaching you how your Animas 2020 insulin pump works technically, we also look at other aspects of your life — how you exercise and eat, for example — to help further customize your pump performance to match the way you live. After all, it's with you wherever you go, whatever you do.
A helping hand with diabetes management
Managing your diabetes is a responsibility that never goes away—even when you're a pumper. That's why we're here to give advice, guidance and support, along with your healthcare team. We can also assist with things like fine-tuning your control.
Our commitment to roll with the punches
Life changes from year to year. Sometimes sooner. And some of those changes affect your pump settings. Hormonal changes during adolescence are one example. Taking up a new, high-intensity sport is another. On the bright side, your Animas pump can change with you. And we're here to help.
The fast track to the latest pump technology
As technology advances, so do our pumps. When a new Animas insulin pump becomes available, you can be sure of two things. One, you'll have access to it right away through our Animas Upgrade Program. And two, it's tried and true and ready to go to work for you.
Backup when you need it
Vacations are meant to be stress-free. For our part, we can help by giving you a free loaner pump for backup when you go on your trip. Of course, if you need us while you're away, we're still just a phone call away at 1-877-YES-PUMP (1-877-937-7867).